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| Do you know which deductible-free preventative
service code goes with which insurance? Do you
know when & when not to bill administrative
fees? Do you know how to not pay for the ice
under the rink at Madison Square
Garden?...wait that's a different
service :P All these are important! |
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PROPER CODING IS THE ONLY WAY TO BE ASSURED THAT
YOUR PRACTICE IS BEING REIMBURSED AT THE BEST LEVEL
POSSIBLE! |
There are two problems that arise from inaccurate or
inappropriate use of procedure codes. First, payment
may be delayed for many months, or denied
completely. Secondly, the payer may "down
code" the procedure at their discretion.
Let's examine each of these situations in
greater detail.
Delayed or Denied Payments:
Insurance companies make their money by holding on
to your money as long as possible. If you submit a
claim that has an inaccurate or invalid procedure
code, your claim is either rejected, or, more often
than not, placed into "review" (or holding
pattern) until the insurance company feels like
sending you the rejection notice. This causes both a
substantial reduction in payment amounts and
increase in accounts receivables.
Down Coding:
This is a method of minimizing reimbursement to the
provider. If you submit a procedure code that is
invalid or inaccurate, the claims processor will use
the description submitted to identify the series of
codes that could possibly represent that procedure.
They then take the code that would have the lowest
reimbursement amount and submit that code on your
behalf for payment. To make matters worse, in many
cases they simply pay you at a substantially reduced
rate without advising you that the code you are
using is invalid or inaccurate.
The Most Important....
There are only three ways in which a health care
provider can increase their net revenues. First, is
to reduce their costs (expenses), which is the most
difficult process of all. Second, is to increase
their fees. For those practices not using an expert
fee analysis system, this is a very uncertain
process. Finally, insuring that the procedure codes
that are used for billing are accurate and
appropriate is the least expensive and in many
cases, the most important.
If only 10% of your codes are inaccurate, you're
losing 10% of your cash flow or at best you're
being under paid for your services...and those
payments are usually delayed!
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